Promote further improvement of internal controls based on Japan’s Financial Instruments and Exchange Act

Enhanced financial strength of the entire group ahead of the introduction of International Financial Reporting Standards (IFRS), and promoted the strengthening of internal controls, among initiatives to improve management culture

Promote further improvement of internal controls based on Japan’s Financial Instruments and Exchange Act

Continue monitoring relating to major laws by the Risk Management Committee Secretariat and implement simulations

Secretariat of the CSR Committee (to which the functions of the Risk Management Committee have been transferred) implemented monitoring relating to four major laws

Formulate and implement a new risk monitoring mechanism, following the end of the previous risk management and implementation cycle

Shift the focus of CSR education in the Casio Group from compliance education based on Japanese law to CSR itself

Conduct compliance training that includes group employees outside Japan

Carried out education on compliance at group companies in and outside Japan

Conduct risk review ahead of the Privacy Mark renewal audit and reestablish safety measures

Conducted risk review ahead of Privacy Mark renewal audit; continued to implement training and employee pledges on protecting personal information at group companies

Carry out comprehensive security management adapted to the changes in society and the business environment

Strengthen the linkage between risk management and business themes (measures related to better product quality, improved IT services and security)

Improve operation processes and tools using ITIL and establish PDCA cycles for improvement of service quality

Promote the effective utilization of information assets in the ISMS, along with better and more thorough management of incidents

Promoted security management that increased effective utilization of information assets

Start operation processes using the ITIL, and establish PDCA cycles for improvement

Commenced operation processes using ITIL and promoted operation improvements through QC programs (ITQC)

Strengthen initiatives to prevent reoccurrence based on re-analysis of past failure examples

Strengthened measures based on comprehensive quality inspection programs

Reduce quality problems by focusing on new technology for establishing systems that conform to safety laws and regulations

Prioritize management of product quality as an integral part of overseas business expansion

Implement a voluntary action plan on product safety

Ensured execution of a voluntary action plan on product safety

Minimize risk by accelerating and streamlining collection of accident information

Strengthened and vigorously implemented rules on collection of accident information

Establish a system for responding to safety laws

Established a system for responding to safety laws

Continue to promote measures to improve customer satisfaction through after-sales customer satisfaction surveys

Identified issues based on an after-sales customer satisfaction survey

Continue to improve customer satisfaction based on implementation of after-sales customer satisfaction surveys

Update the pages about watches on the customer support website

Strengthen feedback by improving and establishing methods for analyzing trends in the comments of dissatisfied customers

Promote customer satisfaction improvement by strengthening the Casio online repair direct request system

Increased the number of customers using the Casio online repair system

Update the customer service website

Revised the structure of the website to make it easier for visitors to get to the page they want based on an analysis of website links and the duration of visits

Strengthen feedback for product quality improvement, by ensuring the thoroughness of the market monitoring function

Contributed to improvements in product quality using analysis of customer comments and feedback

Diversify China concentration risk

Planned to increase allotment of manufacturing to Thailand, but plan delayed slightly due to flooding
(This plan is now in progress with the establishment of a new plant in Thailand)

Further diversify China concentration risk by adding more products to those for which risk is already diversified

Further clarify status of components through restructuring of production-related systems and reorganization of IPO functions

Improve and streamline production system
Restructure and integrate functions in Southern China

Transferred Casio Hong Kong functions to Shenzhen largely in line with plans

Strengthen technological abilities at production sites in Japan

Strengthened positioning of in-house production of core components as a key business strategy, and provided leadership for group companies outside Japan

Continue to implement CSR questionnaires for suppliers in and outside Japan
(Investigating a change in the question format for overseas questionnaires to one using a response scale of 1 to 5)

Continued implementation of CSR questionnaires in and outside Japan
(Responses received from 178 companies in China and 44 in Thailand. The switch to the five-point scoring system has enabled better visualization of achievement. In Japan, the online questionnaire response rate was 96%, compared with 95% the previous year. The questionnaire also covers BCP initiatives in Japan.)

Continue to implement CSR questionnaires in and outside Japan

Review the question categories for Japan to make the content easier for suppliers to understand and respond to

Continue to follow up BCP surveys

Expand CSR inspections for suppliers outside Japan
(plan and implement inspections by CSR promotion project members at overseas sites, from planning to inspection result evaluation)

Implemented inspections of CSR measures at 9 company sites in China, covering 30% of suppliers in terms of volume over a two-year period Implemented inspections of

CSR measures at 5 company sites in Thailand during the first half of the fiscal year, but forced to suspend program in the second half of the year due to flooding

Continue to implement inspections of CSR measures for suppliers outside Japan

In Thailand, recommence education and inspections once operations at new plant stabilize

Continue implementation of model initiative presentations by suppliers that have received onsite CSR measure inspections
(present model cases where improvements have been made on issues identified in onsite inspections)

Implemented model initiative presentations by suppliers that have received onsite inspections of CSR measures (representative suppliers present model cases where improvements have been made on issues identified in onsite inspections to serve as examples of best practice for other companies)

Share expertise through model initiative presentations by suppliers that have received onsite inspections of CSR measures

Continue activities for the advancement of female employees

Held seminars for female employees (3 seminars/180 attendees)
Held assemblies on work-life balance (2 assemblies/50 attendees) and held three female employee role-model meetings

Employ and train global human resources

Continue activities for the advancement of female employees

Take action to achieve the legally mandated employment rate of persons with disabilities at group companies in Japan

Continue to provide rehiring opportunities to employees who have reached mandatory retirement age

Maintain percentage of eligible female employees taking childcare leave above 90%

Maintain percentage of female employees returning to work after taking childcare leave above 90%
Continue initiatives for reducing overtime work

Ensure referral of those with high-risk results in a regular health check to medical institutions for proper medical examinations

Continue smoking-cessation support program

Maintain the employment rate of persons with disabilities within the Casio Group in Japan

Employment rate of persons with disabilities fell from 1.86% to 1.64% for the conslidated Casio Group within Japan

Continue to provide job opportunities to employees that have reached the age of mandatory retirement

Continued to provide rehiring opportunities to employees who have reached mandatory retirement age

Continue to maintain the percentage of eligible female employees taking childcare leave at above 90%

Maintained percentage of eligible female employees taking childcare leave above 90%

Maintained percentage of female employees returning to work after taking childcare leave above 90%

Continue initiatives for reducing overtime work

Ensured attention to safety and health with overtime work management for management level employees as well as regular employees

Ensure recommendation of proper medical examinations at medical institutions for those with high-risk results in a regular health check

Achieved follow up rate of over 70% by ensuring those with high-risk results in health checks received proper medical examinations

Continue smoking cessation support program

Continued smoking cessation support program