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Why can't I establish a USB connection? |
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Windows 98 and Me Users |
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If other problems or limitations occur. |
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The USB driver may not work properly if there is virus scanning software (McAfee VShield, etc.) running in the background on your computer. Try shutting down the virus scanning software and see if the normal USB operation is restored.
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Some computers with special utilities installed or the BIOS of some computers may be configured so USB is disabled.
You will not be able to install the USB driver if on such a computer. If you want to install the USB driver, you will
need to change the USB setting of the computer to "enabled." The procedure you need to perform to change the
special utility or BIOS settings depends on your computer. See the user documentation that came with your
computer for details. If there is something you are unsure of, contact your computer's manufacturer.
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If you can answer "Yes" to all of the following questions, it could mean you have a rare computer whose chip set
is not compatible with the USB driver, and so it will not recognize the driver.
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Is the computer's USB operation environment configured correctly in accordance with the user documentation? |
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Do other USB devices operate normally? |
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Is everything normal with the camera, USB cable, and USB driver? |
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In this case, you will not be able to connect the camera directly to your computer. You will need to purchase a
commercially available USB card reader or PC card adapter, and read images from the camera's memory card.
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