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If you can answer "Yes" to all of the following questions, it could mean you have a rare computer whose chip set is not compatible with the USB driver, and so it will not recognize the driver.
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Is the computer's USB operation environment configured correctly in accordance with the user documentation? |
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Do other USB devices operate normally? |
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Is everything normal with the camera, USB cable, and USB driver? |
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In this case, you will not be able to connect the camera directly to your computer. You will need to purchase a
commercially available USB card reader or PC card adapter, and read images from the camera's memory card.
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