| Mar.2003 |
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Re-installing the USB Driver when Upgrading from Windows 2000 to Windows XP
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Supported Models
QV-2300UX, QV-2400UX, QV-2800UX, QV-2900UX, QV-3EX, QV-3000EX/Ir, QV-3500EX,
QV-4000, QV-5700, QV-R3, QV-R4, QV-R40, QV-R41, QV-R51, QV-R52, QV-R61, QV-R62,
GV-10, GV-20,
EX-S1, EX-S2, EX-S3, EX-S20, EX-S20U, EX-S100, EX-M1, EX-M2, EX-M20, EX-M20U,
EX-Z3, EX-Z4, EX-Z4U, EX-Z30, EX-Z40, EX-Z50, EX-Z55, EX-Z57, EX-P600, EX-P700 |
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[
Description ] |
| After
you upgrade to Windows XP on a Windows 2000 computer where the QV
Digital Camera USB driver was originally installed using plug and
play, the standard USB driver may not install properly when you connect
a USB cable. If you experience problems performing USB data communication
after upgrading to Windows XP, perform the steps provided below to
install the USB driver. |
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[
When installation is not required ]
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| The
standard USB driver should install automatically the first time you
connect a USB cable to your computer after upgrading to Windows XP
from a Windows 2000 configuration like the once described below. |
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QV
Digital Camera USB driver was not installed under Windows 2000.
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Windows
2000 USB Filter Driver, downloaded from the CASIO Website, was
installed under Windows 2000. |
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QV
Digital Camera driver was installed using Setup on the CD-ROM
that comes bundled with the QV Digital Camera. |
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Important! |
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You may still experience USB data communication
problems even if you uninstall the QV Digital Camera USB driver
from Windows 2000 before upgrading to Windows XP. |
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[
Symptoms of USB Data Communication Problems ]
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| The
USB data communication problem being described here exists if the
message "Cannot Install this Hardware CASIO DIGITAL CAMERA"
(Figure 1) appears on your computer screen the first time you connect
the USB cable after upgrading from Windows 2000 to Windows XP. If
this happens, click [Finish] and then perform the installation procedure
below. |
Figure 1 |
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[
To install the USB driver ] |
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1.
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Go
here and download the file
named win2kup.exe(22.9KB) .
Double-click the file with your mouse,
which will extract a file named win2kup.inf. |
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On
some computers, the extracted file name will appear as win2kup
instead of win2kup.inf. |
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2.
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Copy win2kup.inf to a floppy diskette, and insert the diskette into
your computer's disk drive (A:). |
Figure 2 |
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3.
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Turn on your QV Digital Camera and connect it to your computer using
the USB cable. |
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4.
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Select
My Computer, right-click and then select Properties.
On the dialog box that appears, select Hardware 
Device Manager
Universal Serial Bus controllers. |
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5.
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Select
CASIO DIGITAL CAMERA, which should have a yellow exclamation
mark (!) next to it (Figure 3). Right-click with your mouse and then
select Update Driver. |
Figure 3 |
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6.
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Under
What do you want the wizard to do? on the Hardware Update
Wizard screen, select Install from a list or specific location
(Advanced) and then click Next. |
Figure 4 |
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7.
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For
Please choose your search and installation option, select Don't
search. I will choose the driver to install and then click Next. |
Figure 5 |
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8.
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For
Hardware Type, select Universal Serial Bus controllers
and then click Next. |
Figure 6 |
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9.
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For
Model under Select the device driver you want to install
for this hardware, select CASIO DIGITAL CAMERA, and then
click Have Disk. |
Figure 7 |
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10.
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When
the Install From Disk screen appears, make sure that A:/
is selected for Copy manufacture's files from: and then click
OK. If A:/ is not selected, click Browse
and then select A:/. |
Figure 8 |
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11.
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This
should cause Select the device driver you want to install for this
hardware to change to Casio Digital Camera, so click Next. |
Figure 9 |
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12.
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This
will cause the message has not passed Windows Logo testing to verify
its compatibility with Windows XP to appear on the Hardware
Installation screen. Simply click Continue Anyway. |
Figure 10 |
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13.
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On
the Completing the Hardware Update Wizard screen, click Finish. |
Figure 11 |
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14.
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Next,
open Device Manager again. |
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15.
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In Universal Serial Bus controllers, select Casio Digital
Camera, right-click with your mouse, and then select Update
Driver. |
Figure 12 |
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16.
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When
Hardware Update Wizard appears, select Install the software
automatically (Recommended) for What do you want the wizard
to do?, and then click Next. |
Figure 13 |
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17.
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On
the Completing the Hardware Update Wizard screen, click Finish. |
Figure 14 |
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18.
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This
completes the installation procedure. Next you should perform the
steps below to confirm that the driver is selected correctly. |
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>[
To check if the USB driver is selected ] |
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1.
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Select Device Manager
Universal Serial Bus controllers
Casio Digital Camera. |
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2.
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Right-click with the mouse to display Properties. |
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3.
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Select Driver
Driver Details. |
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4.
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Confirm
that the qv2kux.sys file is selected under Driver files:,
and then click OK. |
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If qv2kux.sys file is not selected, click OK and
perform the entire procedure under "To install the USB
driver" again. |
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Figure 15 |
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