Data Privacy Policy for EU/EEA

1. General information about the collection of personal data

CASIO COMPUTER CO., LTD. (hereinafter “CASIO”) takes the protection of personal data extremely seriously. This Data Privacy Policy describes how CASIO (hereinafter also “we”, “us” or “our”) uses and protects the personal data of individuals who are in EU/EEA (hereinafter “you” or “your”) that we collect via our website ( “CASIO website”).
Personal data are all data which can be related to you personally, such as for example your form of address (title), your name, your address, your e-mail address, your telephone number, your IP address, etc. Your personal data are collected and processed by us only in accordance with the provisions of the EU General Data Protection Regulation ( “GDPR”) and other provisions of applicable national data protection law.
Personal data are collected and processed on a regular basis only after you have given your consent or if the processing of such data is permitted by statutory provisions. The following provisions provide you with information about the nature, scope and purpose of the collection and processing of your personal data.
In the event that for individual functions of our offer and/or our services we have recourse to commissioned service providers or use your data for promotional or analysis purposes, we additionally provide you with detailed information below about the relevant procedures. At this point we also inform you about the defined criteria and the storage period. We also inform you about your rights regarding each instance of data processing.
This Data Privacy Policy relates exclusively to the CASIO website, however, each our website is subject to a privacy policy or notice seen at such website, if any. In the event that you are directed via links from the CASIO website to third-party websites, please refer to these latter websites for information about how they handle your data.

2. Contact information

Name and address of the controller (CASIO)

The controller responsible for data protection law as contemplated by the GDPR and all other applicable provisions of EU data protection law is CASIO ( “Controller”). If you have any questions, suggestions or criticisms relating to our website's data protection, please contact:

6-2, Hon-machi 1-chome
Shibuya-ku, Tokyo 151-8543

3. Notes on lawfulness and period of storage

Lawfulness of the processing of personal data

If we obtain your consent for the processing operations of personal data, Article 6 (1) a) GDPR is the legal basis for the processing of personal data.
With regard to the processing of personal data which are required to perform a contract with you, Article 6 (1) b) GDPR is the relevant legal basis. This also applies to processing operations which already become relevant pre-contractually.
If processing of your personal data is required to fulfil one of our legal obligations, Article 6 (1) c) GDPR serves as the legal basis.
In the event that vital interests on your part or in the case of another natural person are interfered with which make a processing of personal data necessary, Article 6 (1) d) GDPR serves as the legal basis for this processing.
If processing is required to protect a legitimate interest of our company or of a third party and your interests, fundamental rights and fundamental freedoms do not override our legitimate interest, Article 6 (1) f) GDPR serves as the legal basis for processing.
We do not exercise any automated decision-taking in relation with the processing of personal data through the CASIO website.

Storage period and erasure of data

The personal data collected, processed and stored by us will essentially only be stored for such time as demanded by the concrete purpose of storage. If the purpose of storage/processing ceases to apply, i.e., when we no longer need to use your personal data to comply with contractual or statutory obligations, your data will be erased or anonymized.
However, the situation may furthermore arise where European regulations, applicable national laws or other regulations (e.g. regulatory obligations) require that the data processed by us be retained for a longer period of time, e.g. statutory retention periods, or if we need it to preserve evidence within the statutes of limitation. When these retention periods expire, we delete or anonymize your data.

4. Your rights

Insofar as we process your personal data, you are a “data subject” as contemplated by the GDPR. As a data subject, you may have the following rights in respect of CASIO. To exercise your rights please contact us as stated in Section 2.

Right of access regarding processing

You can within the framework of the statutory provision request to us information as to whether personal data are processed by us. If this is the case, you have the right to request information about the extent of the data processing. The access information includes – inter alia – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. You may have the right to obtain a copy of the personal data undergoing processing. However, this is not an absolute right and the interests of other individuals may restrict your right to obtain such copy.
The right of access may be limited pursuant to other legislation. The right of access does e.g. not apply if the data (a) were recorded only because they may not be erased due to legal or statutory provisions on retention, or (b) only serve the purposes of monitoring data protection or safeguarding data, and providing information would require a disproportionate effort, and appropriate technical and organizational measures make processing for other purposes impossible.

Right to rectification ("Right to be forgotten")

You may have a right to have your data corrected by CASIO if the processed personal data concerning you are incorrect. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to restriction of processing

If the preconditions exist for this, you can request the restriction of the processing of your personal data. In this case, the respective data will be marked and may only be processed by us for certain purposes.

Right to erasure

Under certain circumstances, you may have the right to obtain from us to erase of personal data concerning you and we may be obliged to erase such personal data. Such right to erasure may, pursuant to other legislation, for instance, not apply if in the case of a non-automated processing erasure would be impossible or would involve disproportionate effort due to the specific mode of storage and if your interest in erasure can be regarded as minimal. In such case, you may have the right to restriction of processing.

Right to data portability

Under certain circumstances, you may have the right to receive the personal data concerning you which you have provided to CASIO in a structured, commonly used and machine-readable format. Furthermore, you have the right to communicate these data to another controller without hindrance from CASIO provided the preconditions exist for this.

Right of objection

You have the right for reasons arising from your particular situation at any time to lodge an objection against the processing of the personal data concerning you that occurs on the basis of Article 6 (1) e) or f) GDPR.
The consequence of your an objection is that CASIO will no longer process the personal data concerning you unless it can demonstrate compelling reasons worthy of protection for the processing which override your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.
In the event that we undertake marketing in respect of yourself, you have the right at any time to lodge an objection against the processing of the personal data concerning you for such promotional purposes. You can notify us of your objection using the following contact details:

6-2, Hon-machi 1-chome
Shibuya-ku, Tokyo 151-8543

Right to withdraw your consent under data protection law

If you have consented under data protection law, you can withdraw this at any time for the future. Withdrawal of consent shall not affect the lawfulness of the processing conducted on the basis of the consent up to the point of withdrawal.

Right to appeal to a supervisory authority

You may appeal to a supervisory authority, in particular in the Member State of your place of residence, your workplace or the place of the suspected infringement if you are of the opinion that the processing of the personal data concerning you infringes the GDPR.

5. Visiting our website and generating log files

Our system automatically retrieves data and information from your computer system each time you visit the CASIO website.
The following of your data are collected here:

  • Information about your browser type
  • Information about your operating system
  • Information about your internet service provider
  • Your IP address
  • Date and time of your visit to our website
  • Information about the website from which your system is directed to our website
  • Information about the website which is called up by your system via our website.

The data mentioned collected by us about you are stored in our system's log files. These data are not stored together with other personal data. The legal basis for the provisional storage of data and log files is Article 6 (1) f) GDPR. Considering the security and organizational requirements of the processing of data by CASIO, we believe that your interests are appropriately considered and protected. We provide you with further information on the balancing test upon request.
We have a legitimate interest in collecting and provisionally storing the mentioned data since the provisional storage of the IP address by the system is necessary to enable the website to be delivered to your computer. While you are surfing on our website your IP address may be stored for the duration of the session.
Storage in log files occurs to ensure the functionality of the website. In addition, these data serve to optimize our website and to ensure the security of our IT systems. The log files are not evaluated for marketing purposes. Considering the security and organizational requirements of the processing of data by CASIO, we believe that your interests are appropriately considered and protected.
The data are erased or anonymized so that they can no longer be assigned to you as soon as they are no longer needed for the purpose mentioned here.

6. Use of cookies

In addition to the above-mentioned data, different types of cookies are used and stored on your computer while the CASIO website is being used.
Cookies are small text files which are stored on your computer or mobile end devices when you visit the CASIO websites. We receive a variety of information through the setting of cookies. All information about the cookies we use can be found in our Cookie Policy.

7. Disclosure of data to third parties


We will pass on your personal data to service providers, business partners, affiliated companies and other third parties only within the framework of the applicable data protection legislation.
We can disclose personal data to the service providers commissioned by us and place them under an obligation to perform services in our name (order processing). Such service providers can be affiliated companies of CASIO or external service providers. In this respect we comply with the strict applicable national and European data protection provisions. The service providers are subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is required to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service providers are to have with regard to personal data.
We can disclose personal data to a third party if we are obliged to do so on account of a law or legal proceedings or in order to deliver and manage our products and services. We may furthermore be obliged to give information to a law enforcement agency or to another authority. If it is necessary to pass on information for cooperation and consequently for the provision of services by CASIO to you or you consented, we are also authorized to disclose data. Also, when company audits are due, a disclosure may be lawful.

8. Security standards

CASIO has implemented appropriate physical, technical and administrative security standards to protect personal data against loss, misuse, modification or destruction. Our service providers are contractually obligated to preserve the confidentiality of personal data. In addition, they may not use the data for purposes that have not been approved by us.

9. Changes to this policy

We may update this Data Privacy Policy from time to time.