Business Continuity Plan (BCP) Initiatives
In order to respond to emergencies with the resources of the company organization, Casio has created a Crisis Management Manual for securing the safety of all employees, executives, and their families, preserving corporate assets. Sequential updates of the manual keep pace with changes in the business environment, and the company is taking practical initiatives at the same time. Specifically, the following measures have already been undertaken:
- Implementation of regular evacuation drills and general lifesaving classes for employees
- Distribution of emergency assistance kits to employees and additional disaster stockpiling
- Disaster prevention drill with the local community and provision of an open area for a temporary evacuation site
However, in the Great East Japan Earthquake, which struck in March 2011, circumstances were encountered that far exceeded previous expectations. Casio used the lessons learned to identify various points for improvement. These points were reflected in a largely revised Crisis Management Manual based on the premise of responding to a major earthquake with Tokyo at its epicenter. Casio also produced the Disaster Handbook for the families of its employees to deepen understanding of disaster countermeasures in the home and promote disaster readiness. Furthermore, Casio has adopted a safety confirmation system and is introducing it to Group companies to enable information on the safety of employees and their families to be promptly confirmed when a disaster occurs.
Together with the initiatives above, Casio is working to enhance its business continuity plan (BCP). In the event of an emergency that interrupts business operations, such as a major earthquake, the plan outlines measures for the rapid confirmation of executive and employee whereabouts and well-being, as well as damage conditions, and the quick recovery and maintenance of operations. In the event of a disaster, a business continuity headquarters is set up, and it implements emergency measures based on the business continuity manual. The aim is to minimize damage by continuing to provide products and services to customers worldwide. Through rapid restoration of business operation, the confidence of business partners and customers is maintained.
From the perspective of corporate responsibility to society and local communities, Casio is also considering contributing to disaster emergency measures and disaster recovery, and cooperating with national and local authorities in disaster prevention and disaster reduction measures.
Casio strives to appropriately manage and handle all of its information assets, including information that it collects from customers and suppliers. Casio has articulated information protection rules along with its Information Security Rules and implements regular education for employees to continuously raise awareness of information security and ensure the implementation of safety measures. Additionally, Casio has established an organizational structure to ensure compliance with laws and regulations on privacy protection outside Japan, including the EU’s General Data Protection Regulation (GDPR), which covers the handling of personal information of European users.