Stakeholder Engagement

Main stakeholders of the Casio Group

Casio strives to ascertain and understand how its operations impact the environment and society and what kind of contributions it can make. The company has identified main stakeholder groups — customers, suppliers, shareholders and investors, employees, local communities, the global environment, and NGOs and NPOs — and implements appropriate measures for each, engaging in ongoing dialogue.

Companies must not become complacent in their efforts to pursue sustainability and earn stakeholder trust and social support. The first step in earning stakeholders’ understanding and trust for the initiatives of the company is listening to what each stakeholder has to say. Good communication is a necessity, and it is not a one-way street. Companies must find solutions that benefit both their stakeholders and their business, as well as the global society as a whole. By actively disclosing information to stakeholders, and creating opportunities for dialogue with them, Casio finds out what stakeholders expect in order to help identify material issues, evaluate its current activities and create future plans. We employ these engagement activities systematically and continually.

Main Stakeholder Group	Main Casio Group Responsibilities	Main Dialogue Opportunities / Information Disclosure
Customers	Developing and providing high-quality products and services that are socially useful Ensuring stable product supply Providing proper, customer-oriented information that is easy to understand Improving customer satisfaction Providing fast and accurate support to customersProperly managing customer information	Daily sales activities Customer Support Center Customer satisfaction surveys Casio’s official website and social media Exhibitions and events
Suppliers	Fair and equitable transactions Requesting CSR implementation and providing support	Daily procurement activities Holding vendor conferences Sustainability questionnaires Whistleblower hotline for suppliers
Shareholders and investors	Timely and appropriate information disclosure Appropriate profit returns	General Meeting of Shareholders Financial result briefings Management briefings Investor Relations website Integrated report Financial reports (shareholder newsletter) Responding to questionnaires from ESG evaluation organizations
Employees	Respecting human rights Promoting diversity and inclusion Promoting balance of work and family life Human resource recruitment and utilization Fair evaluation and treatment Industrial health and safety and employee health promotion	Casio intranet and internal newsletter Group Workers’ Labor-Management Conference Occupational Safety and Health Committees Career challenge system Whistleblower hotline for employees Employee training Employee questionnaire
Local communities	Respecting and preserving regional cultures Activities that contribute to local communities Preventing accidents and disasters at sites Providing support to disaster-stricken regions where sites are located	Factory and workplace tours School visit program Internships Employee participation in local volunteer activities and community events
Global environment	Environmental consideration in product development Environmentally responsible business activities Complying with environmental laws Protecting biodiversity	－
NGO/NPO	Protecting the environment, human rights, and biodiversity Support for local communities and cultural activities	Responding to questionnaires Holding dialogues Implementing social contribution programs together with NGOs and NPOs

Details of activities

*Updated on January 7, 2026

Stakeholder Engagement